My Contractor Won't Come Back to Fix Problems — What Are My Rights?

Your Warranty Rights Under California Law

California law provides multiple warranty protections for homeowners even if your contract says nothing about warranties. All California contractors impliedly warrant that their work will be performed in a skillful and workmanlike manner. A contractor who refuses to honor these warranties has breached the contract and may be liable for your repair costs and consequential damages.

Step 1 — Document the Defects Thoroughly

Photograph every defect. Get an independent inspection from a licensed professional in the relevant trade. A written report from an independent inspector stating the work fails to meet professional standards is your most powerful tool.

Step 2 — Send a Written Warranty Demand

Send the contractor a formal written demand via certified mail and email, specifically invoking your warranty rights and demanding repair within a specific timeframe (14–21 days is typical). See our demand letter guide.

Step 3 — File a CSLB Complaint

File a CSLB complaint simultaneously with your demand letter. The CSLB treats warranty refusals as a disciplinary matter and can require the contractor to participate in mediation or binding arbitration.

Step 4 — Hire a Replacement and Document the Costs

If the contractor fails to respond within your deadline, hire a licensed replacement contractor to fix the defects. Get written bids, keep all invoices, and document the work. These costs become your damages in a subsequent lawsuit.